Privacy Policy

We collect the information you give us when you request a quote, make a booking or contact us: your name, phone number, email address, service address or suburb, and details about the job you need done.

We may also collect basic technical information such as your browser type and the pages you view on this website, which helps us improve the site.

Your information is used to prepare quotes, schedule and complete your service, communicate with you about your booking, issue invoices and respond to enquiries or feedback.

With your consent we may occasionally send service reminders or offers. You can opt out at any time by replying to the message or contacting us.

We share your details with the crew or licensed operator assigned to your job, and with service providers who support our operations such as payment processors and IT providers.

We do not sell your personal information. We only disclose information to third parties where required by law or where reasonably necessary to deliver the service you requested.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure, including access controls and secure systems.

We keep information only as long as needed for the purpose it was collected or as required by Australian law, after which it is securely destroyed or de-identified.

You may request access to the personal information we hold about you, or ask us to correct anything inaccurate, by contacting us using the details below.

If you believe your privacy has been breached, contact us and we will investigate and respond. If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

This website may use cookies and similar technologies to remember preferences and measure site usage. You can disable cookies in your browser settings, though some parts of the site may not work as intended.