What Information Does a Removalist Need for an Accurate Quote?

1. Both addresses

Distance is only part of it. The addresses also tell us the property type, the likely street access and whether the route crosses tolls or peak-hour bottlenecks.

2. Access at each end

• How far is the truck likely to park from the door?
• Is the driveway steep, narrow or shared?
• Is there a loading dock, and what is its height clearance?
• Are there gates, bollards or a time-restricted loading zone?

3. Stairs and lifts

Stairs change the time a job takes more than almost anything else. Tell us how many flights are involved at each address, whether they are internal or external, and whether the turns are tight.

For apartments, tell us the floor, whether there is a service lift, and whether the building requires a booking or a certificate of currency.

4. How much furniture there is

Bedroom count is a starting point, not an answer. A three-bedroom home with a full garage and a shed is a much bigger job than a three-bedroom home without them. Include the garage, shed, patio, study and anything in storage.

Photos or a short video walkthrough are the fastest way to get this right.

5. Heavy, fragile or unusual items

Pianos, safes, pool tables, marble and stone tops, large mirrors, fish tanks and commercial gym equipment all need specific handling. Flagging them early avoids a change of plan on the day.

6. Dates and flexibility

Tell us your preferred date and whether it is fixed by a settlement or lease end. If you have any flexibility, say so — a mid-month weekday is generally easier to schedule than the last Friday of the month.